Guangzhou A.C.T products co., Ltd. was founded in 2013, is an expert manufacturer focusing on the product design, product development, production, and sales of delivery equipment for takeaway delivery riders, which is also one of the industry's most well-known enterprises.
A.C.T is located in Guangzhou, and it has established an exclusive insulated food delivery bags design and production base in Yangchun. We have also expanded into markets including Southeast Asia, Australia, America Europe, and Africa.
Especially, Acoolda has over 10 years of experience in the bags industry and is BSCI and ISO9001 certified. Our factory has more than 400 staff and with 3 production buildings that are more than 5000 square meters, and a monthly production capacity of more than 60,000 pieces food delivery bags.
We have strict and precise operating procedures, control the quality of food delivery bags, and provide customers with high-quality one-stop service as a result of our manufacturer and trade integration.
DeliverKingdom - Frequently Asked Questions (FAQ) Building the Infrastructure for Global Instant Delivery
Customization, OEM/ODM & R&D
Q1: We have our own brand LOGO and specific brand colors. Can you customize according to our requirements? A: Absolutely. We attach great importance to brand promotion. We support full customization ranging from exact Pantone color matching to complex Logo techniques (screen printing, embroidery, rubber patches, metal plates). Before mass production, our design team will provide physical prototypes for your confirmation to ensure the brand image is 100% reproduced.
Q2: In addition to existing models, can you customize specific mounting systems for our local motorcycle models? A: Yes. Deliver Kingdom has a professional R&D team of 10+ people with 3D modeling capabilities. Whether it is a bottom rack for a specific scooter model or ergonomic optimization for a backpack system, we can provide ODM solutions. From the initial sketch to the first sample, it typically takes only 5-7 days.
Q3: We care about rider safety. What are the technical advantages of your LED delivery boxes? A: Our LED smart delivery boxes are industry-leading. Unlike ordinary simple light strips, we use a waterproof and shockproof integrated circuit design. The LED delivery box not only improves the safety of night delivery but also transforms every rider into a mobile billboard.
Q4: I only have a concept. Can you assist me with the whole process from design to execution? A: No problem at all. Acoolda provides a one-stop service. You only need to provide an idea or a sketch, and our engineers will evaluate structural feasibility and material costs, and provide 2D/3D renderings. We will not only manufacture your product but also optimize your design to reduce production costs.
Q5: What is the most complex product function you support? (e.g., heating, hot/cold separation) A: We specialize in complex temperature control solutions. Whether it is an active heating plate system powered by USB/vehicle power, or a physical cold/hot partition design, we have mature molds and case studies. We ensure that the temperature of the food drops by no more than 10°C within 60 minutes.
Q6: Are you a trading company or a source factory? A: We are a 100% source factory. Acoolda is located in Yangchun, China, with a self-owned production base of over 12,000 square meters and 2 standardized factory buildings. Working directly with the factory means: no middleman price difference, more direct communication efficiency, and complete control over production progress.
Q7: If we need urgent restocking during peak seasons (such as the World Cup or promotional festivals), how is your capacity? A: We have 400+ skilled workers and automated cutting equipment, with a monthly capacity of over 60,000 professional delivery bags. For strategic partners, we also provide a "Flexible Capacity" plan to ensure on-time delivery even during surges in orders.
Q8: What international certifications have you passed? This concerns not only quality but also our compliance. A: Compliance is our bottom line. The factory has passed BSCI (Business Social Compliance Initiative) and ISO 9001 quality management system certifications. This means we meet the strict procurement standards of large European and American enterprises regarding social responsibility (human rights, child labor, safety), so you do not need to worry about supply chain ethical risks.
Q9: Which well-known clients have you served? A: We are honored to be one of the main builders of the global instant delivery infrastructure. Our clients include industry leaders such as Uber Eats, Talabat, Glovo, Lalamove, and SF Express. The long-term recurring orders from these top companies are the best proof of our strength.
Q10: Our order volume is large. How do you guarantee the quality consistency of each batch? A: We implement an AQL 2.5 quality inspection standard, which is stricter than the industry average. From Incoming Quality Control (IQC) and In-Process Quality Control (IPQC) to Final Quality Control (FQC), every bag undergoes load-bearing tests, zipper fatigue tests, and water resistance tests before leaving the factory.
Q11: Delivery bags often face rain and snow. How is your waterproof performance?
A: We use professional waterproof PVC or TPU materials paired with a waterproof zipper design. The material itself is not only 100% waterproof but can also undergo UV testing according to custom requirements, ensuring it does not fade or become brittle after long-term use in scorching sun or humid coastal cities.
Q12: How do you balance "thermal performance" and "bag weight"? A: This is a delicate balancing art. We use a three-layer insulation structure: an outer tear-resistant waterproof fabric, a middle layer of high-density EPE pearl cotton or aluminum foil foam, and an inner layer of food-grade heat-pressed aluminum foil. This structure maximizes the reduction of burden on the rider while ensuring excellent heat preservation for 2-4 hours.
Q13: Zippers and buckles are easily damaged parts. What brand of accessories do you use? A: Since it is a commercial-grade product, durability comes first. We use high-strength industrial-grade zippers (such as YKK or equivalent custom-level zippers) and thickened POM buckles (resistant to extreme cold and heat) as standard. Every stress point is reinforced with a Bar-tack process.
Q14: Do you provide eco-friendly material options? Our company has ESG goals. A: Yes. As a responsible manufacturer, Acoolda offers RPET (Recycled Polyester) material options, converting recycled plastic bottles into high-performance fabrics. Our materials can provide GRS (Global Recycled Standard) certificates to help your brand achieve sustainable development goals.
Q15: International shipping costs are expensive. Do you have any solutions to reduce logistics costs? A: We are experts in Flat Packing design. Through clever folding structure design, we can compress the packaging volume of delivery bags by 30%-50%. This means you can load more products in the same container, thereby significantly reducing the average shipping cost per unit.
Q16: Besides delivery bags, can you provide other rider equipment? A: Yes, this is the core advantage of the Deliver Kingdom brand. We provide one-stop sourcing for "full rider equipment," including helmets, rider uniforms, reflective vests, gloves, rider water bottles, safety knee pads, and vehicle-mounted phone holders. You don't need to deal with ten suppliers; we can help you equip your rider team all at once and consolidate shipments to save on freight.
Q17: What is your MOQ (Minimum Order Quantity)? Do you support trial orders for startups? A: For standard products, we support small batch wholesale from stock (e.g., from 50-100 pieces). For deep customization products, the MOQ is typically 300 units. We understand the difficulties of startups and are willing to grow with your business; specific quantities can be discussed flexibly with the sales team.
Q18: What are the payment terms for international trade? A: We support T/T (Telegraphic Transfer), L/C (Letter of Credit), and PayPal (for sample fees). For regular orders, we usually adopt the model of a 30% deposit in advance and a 70% balance payment before shipment.
Q19: Can I get a sample for testing first? Is the sample fee refundable? A: Of course. We strongly recommend customers see the sample first. If you place a bulk order (reaching 1,000 units) after confirming the sample, we will fully refund the sample fee. This means your sample is free.
Q20: What if there are quality issues after receiving the goods? A: We provide comprehensive after-sales protection. All products come with a one-year warranty (excluding man-made damage). If manufacturing defects are found upon unboxing, we will provide free replacements or deduct the corresponding amount from the next order. We are not looking for a one-time deal, but a long-term partnership.
Get a Quote Online